Troubleshooting BIG-IP
This page provides information on how to purchase training for this course. It includes a description of the course, suggested prework, any required prerequisites, and links to purchase based on modality.
Key Info
COURSE ID:
F5-TRG-BIG-TRBL-INT2
PRODUCT FAMILY:
BIG-IP
TITLE:
Troubleshooting BIG-IP
COURSE LEVEL:
Advanced
MODALITY:
Instructor-Led Training (ILT)
LENGTH (DAYS/HOUR):
2 Days
LANGUAGES:
English
PRICE ($$/TU):
$2420/44 TUs
CONTAINS HANDS-ON LABS?:
Yes
SDT details
ILT details
Apply bottom-to-top techniques to troubleshoot BIG-IP systems. Review a variety of lower layer tools including ping, bigtop, netstat and tcpdump for manipulating different flags for viewing hex and ASCII.
Analyze network protocols using Wireshark and a variety of capture file formats including pcap and tcpdump. Build filters and use different commands and expressions to capture data on different connections in hands-on lab scenarios. Use the Fiddler HTTP proxy to view and analyze different session elements including URL, Content-Type and other headers, bytes sent/received, response codes, and performance statistics. Explore various curl command options for testing endpoint availability and analyzing ingress and egress payloads in detail.
Learn how to use KDiff to compare files from different BIG-IP devices for locating different traffic processing objects. Gain familiarity with using local and remote logging data, facilities, messaging, and levels for troubleshooting. See how iRules can be used for setting up message logging and logging levels. Finally, learn how to create an analytics profile to view traffic statistics, application visibility, and reporting.
This course is intended for network administrators responsible for managing the normal day-to-day operation and administration of a BIG-IP application delivery network.
Analyze network protocols using Wireshark and a variety of capture file formats including pcap and tcpdump. Build filters and use different commands and expressions to capture data on different connections in hands-on lab scenarios. Use the Fiddler HTTP proxy to view and analyze different session elements including URL, Content-Type and other headers, bytes sent/received, response codes, and performance statistics. Explore various curl command options for testing endpoint availability and analyzing ingress and egress payloads in detail.
Learn how to use KDiff to compare files from different BIG-IP devices for locating different traffic processing objects. Gain familiarity with using local and remote logging data, facilities, messaging, and levels for troubleshooting. See how iRules can be used for setting up message logging and logging levels. Finally, learn how to create an analytics profile to view traffic statistics, application visibility, and reporting.
This course is intended for network administrators responsible for managing the normal day-to-day operation and administration of a BIG-IP application delivery network.
Chapter 1: Setting Up the BIG-IP System
Introducing the BIG-IP System
Initially Setting Up the BIG-IP System
Archiving the BIG-IP System Configuration
Chapter 2: Reviewing Local Traffic Configuration
Reviewing Nodes, Pools, and Virtual Servers
Reviewing Address Translation
Reviewing Routing Assumptions
Reviewing Application Health Monitoring
Reviewing Traffic Behavior Modification with Profiles
Reviewing the TMOS Shell (TMSH)
Reviewing Managing BIG-IP Configuration Data
Reviewing High Availability (HA)
Chapter 3: Troubleshooting Methodology
Step-By-Step Process
Documenting a Problem
Putting Troubleshooting Steps to Use
Chapter 4: Working with F5 Support
Leveraging F5 Support Resources
Leveraging F5 Labs
Working with F5 Technical Support
Running End User Diagnostics (EUD) - Hardware Only
New Platform Diagnostic Tools
Always-On Management (AOM) Subsystem
Requesting Return Materials Authorization
F5’s Software Version Policy
Managing the BIG-IP License for Upgrades
Managing BIG-IP Disk Space
Upgrading BIG-IP Software
Chapter 5: Troubleshooting – Bottom to Top
Introducing Differences between BIG-IP and LINUX Tools
Troubleshooting with Layer 1/Layer 2 Tools
Troubleshooting with Layer 2/Layer 3 Tools
Troubleshooting with Layer 3 Tools
Troubleshooting Network Communication
Troubleshooting Memory and CPU
Troubleshooting with watch
Troubleshooting with Additional tmsh commands
Chapter 6: Troubleshooting Tools
tcpdump
Wireshark
SSL/TLS
Fiddler
diff
KDiff3
cURL
Chapter 7: Using System Logs
Configuring Logging
Log Files
Understanding BIG-IP Daemons Functions
Triggering an iRule
Deploying and Testing iRules
Application Visibility and Reporting
Chapter 8: Troubleshooting Lab Projects
Network Configurations for Project
Chapter 9: Additional Training and Certification
Getting Started Series Web-Based Training
F5 Instructor Led Training Curriculum
F5 Professional Certification Program
Prior Knowledge
Students must complete one of the following F5 prerequisites before attending this course:
Administering BIG-IP (instructor-led training)
F5 Certified BIG-IP Administrator
Administering BIG-IP Equivalency Assessment
The following free Self-Directed Training (SDT) courses, although optional, are helpful for any student with limited BIG-IP administration and configuration experience:Getting Started with BIG-IP
Getting Started with Local Traffic Manager (LTM)
General network technology knowledge and experience are recommended before attending any F5 Global Training Services instructor-led course, including OSI model encapsulation, routing and switching, Ethernet and ARP, TCP/IP concepts, IP addressing and subnetting, NAT and private IP addressing, NAT and private IP addressing, default gateway, network firewalls, and LAN vs. WAN.
Students should be familiar with and be able to configure basic BIG-IP elements such as virtual servers, pools, pool members, and nodes, pool monitors, and basic virtual server profiles. In addition, students should be familiar with the basics of the Linux command line, and have solid understanding of Layer 2 Ethernet and ARP networking, Layer 3 and 4 TCP/IP networking, including IP addressing and subnetting, Layer 7 HTTP networking, and HTML.
The following course-specific knowledge and experience is suggested before attending this course:Web application delivery
HTTP, HTTPS, FTP and SSH protocols
TLS/SSL
The following free Self-Directed Training (SDT) courses, although optional, are helpful for any student with limited BIG-IP administration and configuration experience:
General network technology knowledge and experience are recommended before attending any F5 Global Training Services instructor-led course, including OSI model encapsulation, routing and switching, Ethernet and ARP, TCP/IP concepts, IP addressing and subnetting, NAT and private IP addressing, NAT and private IP addressing, default gateway, network firewalls, and LAN vs. WAN.
Students should be familiar with and be able to configure basic BIG-IP elements such as virtual servers, pools, pool members, and nodes, pool monitors, and basic virtual server profiles. In addition, students should be familiar with the basics of the Linux command line, and have solid understanding of Layer 2 Ethernet and ARP networking, Layer 3 and 4 TCP/IP networking, including IP addressing and subnetting, Layer 7 HTTP networking, and HTML.
The following course-specific knowledge and experience is suggested before attending this course:
Register for your course
Please find below the current active sessions for the ILT. If there are no sessions listed below and you would like to register your interest in attending the ILT version of this course please email: support@mail.education.f5.com Troubleshooting BIG-IP - US Virtual (Nov 24, 2025): View ILT Troubleshooting BIG-IP - UK Virtual (Oct 9, 2025): View ILT Troubleshooting BIG-IP - German Virtual (Jan 12, 2026): View ILT Troubleshooting BIG-IP - UK Virtual (Nov 27, 2025): View ILT