If you are trying to get a password and receive the error 'f5education.zendesk.com refused to connect', you may need to change your browser settings to allow cookies from [*.]education.f5.com.
The error results from privacy settings blocking third-party cookies.
Please follow the instructions in this article for more information.
Note that for Chrome and Microsoft Edge, you will need to allow cookies from [*.]education.f5.com
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