Summary: this article explains the process to change your scheduled class date for instructor-led training.
Our policy does allow paid training seats to be rescheduled up to two times, as long we receive at least five business days’ notice. More than two cancellations will result in the forfeit of the full course fee and/or any future seat assignments. No-shows will also forfeit the full course fee and/or any future seat assignments.
To change your scheduled class, log in to LearnF5 and click Learning, View Your Transcript. Click the drop-down arrow in the blue View Training Details box for the class and select Withdraw.
Select a reason from the drop-down list and enter your comments. Then click Submit to complete your withdrawal.
Go back to the transcript and you will see your status for the session has changed from Registered to Withdrawn, and you’ll have the Select Session option available in the View Training Details drop-down.
Click Select Session to go to the display of Upcoming Sessions. Pick the new date by clicking the drop-down arrow in the View Details box and selecting Request. That will take you to the registration form for the new course date. Complete and submit the new registration form and we'll follow up with any necessary next steps.